K&M Roofing Southern is committed to protecting your privacy. This policy explains how we collect and use your personal information when you use our website.

1. Information We Collect

Enquiry Data: When you use our contact forms, call us, or email us, we collect your name, contact details (email/phone), and property address.

Project Details: If you share architect drawings, photos of roof damage, or site descriptions, we store this information to provide you with accurate surveys and quotes.

Technical Data: We use standard website analytics to see how visitors interact with our site, which helps us improve your experience.

2. How We Use Your Information

• To respond to your enquiries and arrange site surveys.

• To provide accurate roofing quotes and estimates.

• To carry out work for which we have been contracted.

• To keep records of warranties and guarantee documents for your peace of mind.

3. Sharing Your Information
We do not sell your data. We only share it with trusted parties necessary to complete your project, such as suppliers for material delivery or members of our vetted specialist collective if they are required for your specific job.

4. Your Rights
You have the right to request what data we hold about you, to correct any errors, or to ask us to delete your records. Please email us at johnkandmroofing@outlook.com to make a request.

5. Cookies and tracking

We use cookies to ensure our website functions correctly and to improve your browsing experience.

What are cookies? Cookies are small text files placed on your device when you visit our website. They help us understand how you use our site, such as which pages you visit most often.

How we use them: We use "strictly necessary" cookies to enable core website features (like our contact forms) and "analytical" cookies (via tools like Google Analytics) to help us see which pages are popular so we can improve our content.

Your control: You can choose to accept or decline cookies through your web browser settings. Please note that blocking all cookies may impact your ability to use certain features on our website, such as our enquiry forms.